Business Transformation Solutions
H2O Transform has been providing hosted business transformation solutions and business process consulting based on the vtiger CRM software for anytime anywhere access to the BPM application by the Small Business since 2004. Hosted vtiger allows better collaboration among different units of customer interaction such as Marketing, Sales teams, Inventory and Service as well as strategic and customer management. Using H2O Transform to implement your business transformation solution will help you implement working business processes supported by BPM (Business Process Maanagement Software) that will help you reduce your costs, increase your revenue and improve your business processes. See some of our BPM customers case studies that have used V Tiger to build customised software around thier own business processes. You can use our hosted software to deliver business process outsourcing, by outsourcing your business transformation processes you can keep track, alert, report and maintain a view of your key business processes that can include support, manufacturing, sales in fact any core business process that require software to manage and report on the process. Want to find other BPM solutions - check our BPM links.
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Always On Customer Relationship Management
Access anywhere in the World 365 days a year from anywhere on the planet, you simply need a web browser and your password.
No Software to Install
There are software installations, desktop support or IT support needed – simply switch on and use your V Tiger service when and where you want it. Simples.
Low Cost Service - Pay Each Month
There is absolutely no costs per user – you pay one fixed cost per month independent of how many users or data records you have. A simple price schedule is calculated based on your disk space, you have unlimited bandwidth so there are no restrictions on use.
Awesome Support
We have a 24 x 7 technical support with a real service level agreement. A dedicated engineering team of V Tiger Professionals ready to assist you with your V Tiger implementation, this includes technical help with export and import of data and integration from your previous systems.
Pay By The Hour Service
Use our pay by the hour service and support packages for training, implementation help or customisation of your V-Tiger implementation. We are ready to assist you.
Lightening Fast Access Speeds
All of our hosted CRM plans come inclusive of a content delivery network, this means that you access one of thousands of servers around the world which makes our access speeds ridiculously fast.
Customer Satisfaction Guaranteed
H2O Transform is a company belonging to H2O Media. H2O have won the GCC customer service awards for technology and systems practices for three years running! Winner 2008, 2009 and 2010 – H2O Asia won the Best Customer Service award for its CRM implementation for the Japanese Government in 2010.
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Customer Testimonials
“Your guys have been excellent in supporting me with my V Tiger implementation, quick call backs and speedy service” Alex Darroch Platinum Heating.
“Thank you for the quick and speedy implementation of our customer CRM system, its already helping us make more money” Tom Edwards – Monkey Hospitality Group
“Thank you for your help in fixing our issues and migrating our data to our new V Tiger System, it is much faster than our old system and really working well for us” Vittel Singh – Cambodian Credit
“The new system is working so well for us and your service guys are awesome” Clair Fenner – Heels and Deals
Still not convinced ?– Read more customer testimonials
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Is V Tiger Right for my Business
One of the best known open source CRM application V tiger provides complete customer tracking and management features rivalling the proprietary CRM applications available in the market today. The features of vtiger CRM make it a top choice as small business CRM application.
It provides all of the core features and functions required from any CRM system and be quickly customised for your exact requirements if needed. The CRM system has been modified for all types of business, including plumbers and contractors, government departments, hotels and hospitality businesses.
The functionalities available with Vtiger CRM include. Each feature is superimposed with various modules that small business can implement depending on your individual requirements. When you buy hosted V Tiger from us you get EVERY module that is included in the core software.
Not only is V Tiger a hosted low cost solution for a small business, you can also customise it to your exact business requirements quickly and easily. We also provide telephone technical support with our team on SKYPE when and where you need it.
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What Does V Tiger Include
Sales force automation: The sales force automation functionality automates most of the activities crucial to the small business sales team and the modules include:
End to end lead management solutions: Track leads in the CRM directly from the web inputs, online lead form customization, lead importing functionality, lead conversion mapping for each of the captured input fields, external sources lead import and export features.
Opportunity management: Complete end to end sales cycle management, correlate association opportunities with account, emails and other inputs, fully customizable opportunity reports.
Account management: vtiger CRM enables complete account management solutions, tracking account and related contact information and history of customers, importing and exporting features besides customer centric attachment features.
Contact management: Common repository and database for tracking all customer information, importing contacts from external fields and applications, Microsoft outlook synchronization.
Inventory tracking: vtiger CRM has one of the most extensive Inventory tracking features including modules such as product and order management, Sales quote and invoice management Modules.
Marketing automation: Besides the modules such as campaign management, email marketing and lead management VTiger CRM also offers customizable marketing solutions such as Importing Contact management and calendaring, thus providing an end to end marketing automation feature.
Campaign manager: Campaign manager feature allows to manage multiple products campaigns throughout the organization spectrum of offerings as well as tracking and ROI management features.
Email marketing: Email marketing module enable mailing list manager, conducting email campaigns as well as creating customizable mailing templates.
Lead management: Lead management module of the vtiger application, allows to capture lead directly online, creation of customizable lead forms as well as lead qualifiers.
Customer support & service: The modules include Custo
mer knowledge base for self troubleshooting, alerts for customer troubleshooting tickets and tickets status update through integrated email chains
Activity management: This feature of vtiger CRM software allows complete profiling of the customer engagement and actionable references.
Other features of vtiger CRM include:
- Security management
- Calendaring
- E-mail integration
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Request a demo
If you are still not convinced request a remote demo and talk through with one of our consultants. Email us at vtiger@h2onewmedia.com