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CRM for the Events & Entertainment Industry
H2O Transform has developed a specific CRM solution for Hospitality and
Sports and Leisure & Events Companies. Our customer relationship management
solutions allow companies to provide consistent, high-quality customer service
across all outlets, brands and communication channels. With offices in both Dubai
and Abu Dhabi
we are able to provide a complete CRM solution for your business backed up with
local support.
Using CRM, companies can identify their most valuable customers and deliver
superior and personalised service through better segmentation and alignment of
product messages and offers. Build customer loyalty by offering personalised
service via any channel, including the phone, Web, and in person.
Benefits and Features of H2O Transform’ CRM Solution for Hospitality and
Sports and Leisure:
- Award-winning relationship
management and contact management
- Improves Customer retention
- Email marketing
- Large efficiency gains for
users
- Empowers users
- Lead management
- Powerful queries and groups
- Marketing automation
- Workflow and process
automation that will automate key business processes in the business
- Full range of business alerts
- Powerful Analytics,
Dashboards, Reporting and Business Intelligence
- Full integration with
Outlook, Email, Office suite, Lotus Notes
- Comprehensive Mobile options, via Laptop, PDA, web or Blackberry
- Ability to integrate with
Backoffice and other systems
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